We’re here to help make your Sunk’n City experience easy from start to finish. Whether you have questions about your order, shipping, sizing, or returns, our team is ready to assist you.

Customer Support
For all customer service inquiries, please contact us at:

support@sunkncity.com

Our support team typically responds within 1–2 business days, Monday through Friday.

Order Questions
Need help with an order? Please include your order number when reaching out so we can assist you as quickly as possible.

We can help with:

Order updates
Shipping & tracking questions
Returns & exchanges
Product availability
Sizing assistance
Damaged or incorrect items

Shipping Information
Once your order ships, you will receive a confirmation email with tracking information. Please allow additional processing time during holidays, launches, or promotional periods.

Returns & Exchanges
Need to start a return or exchange? Visit our Returns & Exchanges page for full details on eligibility, timelines, and instructions.

Sizing Help
If you’re unsure about sizing, feel free to contact us before placing your order. We’re happy to help recommend the best fit based on the style and sizing details.

Wholesale & Collaborations
For wholesale opportunities, partnerships, or collaborations, please contact:

partnerships@sunkncity.com