How long does shipping take?
Orders are processed within 1–3 business days. Shipping times vary by location and carrier.

Do you ship internationally?
Yes 🌍 We ship worldwide. International shipping rates and delivery times are calculated at checkout.

Will I receive tracking information?
Yes. Once your order ships, WooCommerce will automatically email you tracking details.

What if my package is delayed or lost?
Once an order is handed off to the carrier, delivery timelines are outside our control. If there’s an issue, contact us and we’ll help you file a claim where possible.

How do I contact support?
Email us at support@sunkncity.com
— we’re here to help.

What are your support hours?
Monday–Friday. Response times may vary during drops or holidays.

Still have questions? Reach out — we’re always happy to help 🤙